Consumer Health Information Privacy Policy
Effective Date: 3/18/2026
Last Updated: 4/17/2026
This Consumer Health Information Privacy Policy explains how Norton Media Enterprise (“we,” “us,” or “our”) collects, uses, shares, and protects consumer health data. This policy supplements our general Privacy Policy and is provided in accordance with the Washington My Health My Data Act, Nevada SB 370, and similar consumer health privacy laws.
1. What Is Consumer Health Data?
“Consumer health data” means personal information that is linked or reasonably linkable to a consumer and that identifies the consumer’s past, present, or future physical or mental health status. This may include:
- Information about health conditions, diagnoses, symptoms, or treatments
- Information about medications, medical devices, or healthcare providers
- Information about health insurance coverage or eligibility
- Information about reproductive or sexual health
- Biometric or genetic data
- Precise location data that could reveal an attempt to acquire health services
- Inferences about health status derived from non-health data
2. Consumer Health Data We Collect
Because our Site includes content about health insurance and related topics, we may collect limited consumer health data, such as:
- Pages you visit related to health insurance, medical conditions, or treatments
- Search queries you enter on our Site
- Information you voluntarily provide when requesting insurance quotes or information (such as age, ZIP code, or coverage preferences)
- Inferences we or our advertising partners may draw from your browsing behavior
We do not knowingly collect detailed medical records, diagnoses, or treatment information. If you submit such information through a contact form or inquiry, we will handle it in accordance with this policy.
3. How We Use Consumer Health Data
We use consumer health data only for the following purposes:
- To provide and improve our Site and content
- To connect you with relevant health insurance and related offerings through our affiliate partners
- To analyze how users interact with our Site
- To comply with legal obligations
We obtain your consent before collecting consumer health data beyond what is necessary to provide a product or service you have requested.
4. How We Share Consumer Health Data
We share consumer health data only:
- With service providers and processors that help operate our Site (under contractual confidentiality obligations)
- With affiliate partners when you click through to request a quote, apply for coverage, or otherwise initiate a transaction with them
- With your separate, explicit consent for any additional sharing
- As required by law, subpoena, or legal process
We do not sell consumer health data. We will obtain your valid authorization before selling any consumer health data, as required by applicable law.
5. Your Rights Regarding Consumer Health Data
You have the right to:
- Confirm whether we are collecting, sharing, or selling your consumer health data
- Access the consumer health data we have about you, including a list of third parties with whom we have shared it
- Withdraw consent to the collection and sharing of your consumer health data
- Delete your consumer health data
- Appeal a denial of any of these requests
To exercise these rights, contact us at [email protected] with the subject line “Consumer Health Data Request.” We will respond within 45 days as required by applicable law.
6. Data Retention
We retain consumer health data only for as long as reasonably necessary to fulfill the purposes described in this policy or as required by law. When we no longer need the data, we will delete it or de-identify it.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect consumer health data from unauthorized access, disclosure, alteration, or destruction.
8. Third-Party Links and Affiliates
When you click an affiliate link to a health insurance provider or related merchant, you leave our Site and any information you submit to that merchant is governed by their privacy practices — not ours. We encourage you to review the privacy policy of any merchant before submitting personal or health information.
9. Children
Our Site is not intended for children under 13, and we do not knowingly collect consumer health data from children. For minors between 13 and 17, we obtain parental consent where required by law.
10. Geofencing
We do not use geofencing around healthcare facilities (such as hospitals, clinics, or pharmacies) to identify or track consumers seeking health services, or to send advertisements based on such location data.
11. Changes to This Policy
We may update this Consumer Health Information Privacy Policy from time to time. The “Last Updated” date at the top will reflect any changes. Material changes will be communicated prominently on our Site.
12. Contact Us
For questions about this policy or to exercise your rights, contact us at:
Norton Media Enterprise
[email protected]
Subject line: “Consumer Health Data Request”
